How to apply for a UK visa 

Where can I get information?

The UK Border Agency and the British High Commission Port of Spain work in partnership with a commercial organisation, WorldBridge Service.  

You can find out whether you need a visa and how to apply through WorldBridge's website .  WorldBridge also provides information through an e-mail and telephone enquiry service, the number is 44 (20) 8099 5461 and costs US$12. All the information provided is supplied and approved by the UK Border Agency.

Please note that the High Commission is unable to provide visa information to personal callers. Please contact WorldBridge as described above.

Do I have to pay?

There is a charge for using the phone service, but information from the website and by email is free of charge.

Where can I get advice?

WorldBridge and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies.  Their websites are:

• Law Society of England and Wales
• Law Society of Scotland
• Law Society of Northern Ireland
• Institute of Legal Executives

How do I submit my application?

You should submit your application through our online application service.

Please note that applications can take up to twenty working days to process as the decisions are made at the British Consulate General in New York.

Who decides whether I will get a visa?

UK Border Agency staff will process and decide your visa application. WorldBridge and its staff play no part in the outcome of your visa application. They cannot influence it in any way.  If any member of staff employed by WorldBridge say they can influence your application, you should tell the British High Commission immediately.

Service standards - complaints and compliments

The UK Border Agency aims to offer a fair and professional service to all our customers.  We welcome feedback as it helps us to see where we need to improve. We are interested to hear your opinion on the service we provided you. Please visit our website to complete the Customer Satisfaction Survey at - http://www.ukvisas.gov.uk/en/features/survey   

If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days

• If you wish to complain about the service you received from the UK Border Agency at this High Commission, please address your complaint to

The Entry Clearance Manager  
British Consulate General New York,
845 Third Ave,
New York, NY 10022

• If you wish to complain about the service you received from WorldBridge, you may submit it directly to their website, in person, or to the Entry Clearance Manager above in writing.